Returns & Exchanges

At Duck World, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure your garments still have their original tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the unworn apparel in its original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.